Meet Eric Smith
Meet Eric Smith
June 18, 2018
Electrical & HVAC
Service Manager/ HVAC Comfort Specialist
Tell us about yourself
What is the most important thing to know about you?
I want everyone I meet and work with to know that I am grateful for the opportunity to provide them service. I take the trust that’s been given to me very seriously and consider it a blessing. I am more concerned about their complete satisfaction with my great service than over their money.
Tell us about your family, what do you all enjoy doing together?
I am married to a beautiful, talented woman who is a great role model for not only me but our children. We’ve been married for 11 years and lived together in two states. We have three beautiful children who are all very special in their own unique ways. We have a 10-year-old, 7-year-old, and 11 months old. We enjoy eating together, playing together and going on adventures outside. Basically, we like to get muddy every now and then.
Do you have a hidden talent?
Not many people know that I am double-jointed in most my toes which makes them look weird. It grosses my kids out when I move them around like little earthworms.
What accomplishment are you most proud of in your life?
One of my greatest accomplishments in life was having the opportunity and ability to pay for my wife and younger sister to go to college. This accomplishment could not have been achieved without a great employer, faithful wife, and amazing support group. I am very proud of the hard work my wife put into pursuing and finishing her degree, and I am equally proud of myself for giving her the opportunity to do it debt-free.
Now let’s talk about work…
How long have you worked for Accurate and what does your role entail?
I have been a part of the Accurate family for over eight years. I am currently the Service Manager and HVAC Comfort Specialist. My role in the company is being a mentor to apprentices, a soundboard for the journeyman, and a manager. Working with my teammates, I am able to help build processes that help our company provide greater levels of service to our clients. I hire and train technicians as they come into our company in both the electrical and HVAC departments.
Why did you choose the electrical trade?
Twelve years ago I was approached by a friend to join his company doing electrical service work and I jumped at the opportunity. Performing the work is fun and challenging in and of itself, but the thing that really makes me love my job is the constant interaction with multiple clients each day. Getting to meet and help new people makes me happy to go to work every morning.
What is the best part about working for Accurate?
We have an amazing culture at Accurate. It is obvious to our clients when they see us work together. Even though not every day is all peaches and cream, the community I have with the people I work with makes celebrating the highs and managing the lows a bit easier. Our team genuinely has a great time together inside and outside of work.
What words of wisdom or encouragement do you have for our customers?
I want our clients to know that we are an amazing company with the highest standards in hiring and the work we perform. We stand behind our work with a lifetime warranty. Their work is being done by the best technicians in the industry, people who truly love to do what they do. Our clients get the best of both worlds when they choose us.
“Eric the Field Supervisor and Marshal (HVAC specialist) arrived in the company truck, on time and prepared. Both are obviously very knowledgeable but not once did we feel any type of sales pitch pressure. They took their time, were very thorough in their questions and showed great patience answering all of our inquiries. Before they left, Eric had already prepared the quotes on his smart tablet and had emailed them to me. I chose Accurate not only because their quote was the most competitive but because of that first great impression I had when I met Eric and Marshal.” — Yelp Customer
“The office told Eric that we really needed help so he got out here in short order as we had JUST called in. Eric arrived and very quickly handled the dangerous exposed wires. He was very professional & friendly and presented us with a plan so that our system could work properly. My experience was VERY good and would not hesitate to recommend this company again. Thank you!!!” — Yelp Member
Have an electrical or HVAC project? Book your appointment with Eric today! – For any other projects or to book an appointment with any of our other electric, plumbing, heating, or air technicians – please call 800-947-1747 to speak to one of our Customer Service Representatives.